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  • Infographic

    July 4, 2022
    The effects of the pandemic have resulted in a major shift in consumer preferences and behaviors that have upended businesses and services, unlike anything in the past. Today, consumer goods and retail companies are continuing to feel the weight of these challenges. According to Protiviti's global 2022 Top Risks Survey, data, supply chain and customer experience are top of mind for…
  • Infographic

    July 15, 2022
    The global travel and tourism market has been on a bumpy recovery after losing roughly 62 million jobs in 2020, as companies adjust to disruptive government policies, changing consumer behavior and an ever-shifting demand for core products and services. In a survey conducted during a recent webinar, participants from the hospitality and airline industry shared their perspectives on…
  • Survey

    December 12, 2023
    The Consumer Products and Services industry group faces a long list of headwinds heading into 2024. Inflationary pressure, workforce attrition with talent gaps and protecting customers’ data are top on the list of major concerns weighing on the minds of senior executives in the consumer packaged goods (CPG) and retail industry group.
  • Whitepaper

    September 9, 2021
    The global e-commerce market is projected to approach $5 trillion in sales in 2021[1] — pretty impressive for an industry that only came into existence in 1991 when the internet was opened for commercial use. With brick-and-mortar stores shuttered because of COVID-19 and online buying the only option many consumers had, retail e-commerce sales in 2020 grew by double-digits in every region of the…
  • Video

    February 24, 2022
    Alleged criminals have identified the potential for laundering funds through e-commerce. After all, why would a money launderer hassle with the physical transport of ill-gotten gains or risk dealing with financial institutions with savvy detection capabilities when laundering money can be done with a few clicks of a computer in an environment that may not always be vigilant in detecting fraud?…
  • Infographic

    February 28, 2023
    Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices. According to results from the latest Protiviti-NC State global top risk survey, these are among the key issues being discussed in…
  • Newsletter

    March 12, 2025
    This month’s newsletter celebrates the latest in CPG with updates on technology-modernization trends, data privacy efforts, and innovations shaping consumer choices. Thank you for your readership—wishing you a Thanksgiving season filled with insight and inspiration!
  • Whitepaper

    May 7, 2020
    Amid unprecedented economic disruption caused by COVID-19, small and medium-size businesses (SMBs) that are the backbone of the U.S. economy face intertwining choices and challenges in determining the best courses of action to preserve their operations and protect the financial well-being of their employees. While direct bank and market financing remain an option for some, most small and medium-…
  • Whitepaper

    February 17, 2021
    Lingering Effects of Pandemic and Operational Challenges Are Top Concerns for Consumer Products and Services Organisations The continuing global challenges and potential existential threat posed by the ongoing COVID-19 pandemic. Political divisiveness and polarisation. Social and economic unrest. Gridlock. Artificial intelligence (AI), automation and other rapidly developing digital technologies…
  • Newsletter

    October 15, 2020
    Environmental, social and governance (ESG) reporting has come into its own as a discipline, with most public companies now issuing sustainability reports. What’s the board’s role in ensuring these reports are responsive to investors’ needs?
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