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  • Whitepaper

    November 21, 2022
    Many GCs are now embracing legal department optimization in response to new demands and challenges. They’re evaluating the legal function through new eyes — as a business unit — and taking an astute perspective to lead the legal department in delivering greater value for the enterprise.
  • Whitepaper

    August 1, 2022
    The purpose of security analytics in an organization Security metrics and the analysis of security information can be challenging concepts even for leading organizations. As information security professionals, most of us have been taught that in order to have a mature information security function we must both document and measure the organization’s security capabilities. If policies are the…
  • Newsletter

    December 19, 2024
    As we enter the new year, the financial services industry once again faces compliance risks that are increasingly diverse and complex. For 2025 we asked a larger-than-usual group of Protiviti colleagues across the globe to help identify the most pressing compliance issues in their market. Artificial intelligence, financial crime, privacy and security, operational resilience, third party risk…
  • Survey

    March 27, 2023
    Beginning in 2020, the Financial Industry Regulatory Authority (FINRA), the Securities and Exchange Commission (SEC) and several states provided temporary relief from the operational challenges of conducting on-site branch inspections during the pandemic, allowing firms to utilize technology to fulfill their inspection obligations remotely. Now, FINRA has proposed a voluntary, three-year remote…
  • Podcast

    November 10, 2023
    Today’s Chief Legal Officers are constantly reevaluating their legal ecosystem as the demands on the legal department continue to grow. One area that is gaining special attention in legal department management is legal talent and the important role it plays in accelerating operational efficiencies and effectiveness.In this episode of Protiviti Legal Perspectives, Jamy J. Sullivan, JD, Executive…
  • Flash Report

    May 3, 2021
    Regulatory agencies around the world have intensified their focus on financial institutions’ customer service activities amid a dramatic COVID-19- related surge in complaints. These stepped-up regulatory efforts come during a period when many customer services functions have been forced to pivot to 100% remote operations and as many financial services companies are looking to build up their…
  • Podcast

    April 5, 2021
    Managing risks and strengthening controls associated with operations have become increasingly more complex for all organizations. Firms are expending significant time, money, and resources to implement required changes and prioritize operational risk management efforts. As costs continue to increase, it is clear that the overly manual, reactive, and siloed status quo is unsustainable.In this…
  • Whitepaper

    March 24, 2023
    Sharing information and lessons learned has become increasingly critical for the effective management of cybercrime and related financial crime. This need requires financial institutions to rethink how they have historically managed these risks.
  • Podcast

    September 15, 2023
    Join podcast host Chad Volkert, Protiviti Managing Director and Global Leader of Legal Consulting, and special guest Kim Wolfe, Head of Legal Business Management for Wells Fargo, discuss the impact of legal operations on the business and how legal executives are increasingly gaining a seat at the table within their organization.
  • Infographic

    February 28, 2023
    Across many retail and consumer goods categories, companies are contending with talent shortages that have increased labor costs, product availability challenges, difficulty sustaining customer loyalty and retention, and pressure to implement sustainability practices. According to results from the latest Protiviti-NC State global top risk survey, these are among the key issues being discussed in…
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